WEATHER UPDATES
Submit a Claim to Corvias
If any resident finds that personal items were damaged by water, the resident should plan to file a claim with their renter’s insurance or their parent’s homeowner’s insurance. Please see the Fall 2022-Spring 2023 Housing Agreement for additional details.
If you have any questions or concerns, email us at [email protected].
Frequently Asked Questions
Water Intrusion
On Monday, February 20, 2023, University Housing communicated via Georgia State student email to all residents requiring relocation from the winter break flooding. Emails were sent with specific information and move-around dates based on residents’ original room assignment and relocation option.
Check your Georgia State email for this information to see the return plan for your specific circumstances.
YOU MUST ALSO COMPLETE THE SURVEY below to let us know your plans. We need this information to support you and to plan appropriately for the numerous moves happening over the next month. The survey will allow you to choose a move-around date from the ones available for your respective floor.
Link to Survey. Complete the survey no later than 12 p.m. on Friday, February 24.
As a reminder of what was shared back in January when relocation occurred, your bills were adjusted by removing the housing charges for the spring semester. Our initial communication also indicated that upon returning to your original room, housing charges would be added back to your account, pro-rated from the date of return to the end of the semester. This will result in fees being owed to Georgia State University.
In the survey listed above we are asking everyone to complete about relocation, you will also have the opportunity to indicate if you would like someone from University Housing to contact you directly to review billing impacts. University Housing staff will also be available 10 a.m. to 4 p.m., Monday-Friday to answer any questions that you have about the relocation process. The University Housing main office is located at 75 Piedmont Ave., Suite 110.
As a reminder of what was shared back in January when relocation occurred, your bills were adjusted with the lesser rate between your original room rate and relocation room rate. Our initial communication also indicated that you would be pro-rated for the relocation rate until your return to your original room. Upon returning to your original room, your rate will be adjusted back to your original room rate, pro-rated from the date of return to the end of the semester. This may result in additional fees being owed.
In the survey listed above we are asking everyone to complete about relocation, you will also have the opportunity to indicate if you would like someone from University Housing to contact you directly to review billing impacts. University Housing staff will also be available 10 a.m. to 4 p.m., Monday-Friday to answer any questions that you have about the relocation process. The University Housing main office is located at 75 Piedmont Ave., Suite 110.
We are working to minimize the impact of this on our residents. And anyone who may need assistance can complete the emergency assistance application and select tuition and fees. In the other category, enter housing damage.
Despite your original rooms not being ready for return, we do have options for you, and relocation will occur on March 3 and 4. Options are listed below.
- Keep the current on-campus room assignment you have (those assigned to the Hilton are not eligible to remain at the Hilton)
- Participate in a room selection to relocate to another on-campus space. Available spaces may not be equal to the space you originally had in the Commons but will have comparable amenities such as a kitchen and common area (those who relocated to another Commons space already are not eligible for this option
Your rooms will be available for return in phases between now and the end of March. We will be setting move-around dates for you to relocate to your original room in Commons A based on when your room is ready. However, if you desire to remain in your current relocation space, you may do so.
- Floors 0, 1 and 2 – Move around on March 3 and 4
- Floors 3, 4 and 5 – Move around on March 10 and 11
- Floors 6, 7 and 8 – Move around on March 24 and 25
- Floor 9 – Move around on March 31
Your rooms will be available for return in phases between now and the end of March. We have set move-around dates for you to relocate to your original room in Piedmont Central based on when your room will be ready. However, if you desire to remain in your current relocation space, you may do so. There are some vacancies now in Piedmont Central that are available for those currently in the Hilton if returning to your original room is not essential.
- Hilton residents returning to PC (not original room) – Move around on March 3 and 4
- Floor 6 – Move around on March 10 and 11
- Floors 3, 4 and 5 – Move around on March 24 and 25
- Floor 2 – Move around on March 31
For those moving from an on-campus space or the Hilton, we do plan on having moving assistance for the dates listed above. Please note that you will need to have items packed and ready the day prior as pick-up will be in the morning, as early as 9 a.m., with delivery happening in the afternoon to your new space. Move-around will happen fully within the same day - items must be completely moved out of your current space and moved into your new space on the same day.
The moving company, Taggabox, will return stored items during the move-around dates provided for your respective hall and floor.
If any resident finds that personal items were damaged by water, the resident should plan to file a claim with their renter’s insurance or their parent’s homeowner’s insurance. Here is a link to a claim form you may complete for damage to your personal property related to this water intrusion incident. Completed claim forms can be submitted here and will be submitted to Corvias Campus Living. Completion of this form does not guarantee compensation for damaged items. Please see the Fall 2022-Spring 2023 Housing Agreement for additional details.
Students impacted by the water intrusion who are required to relocate may cancel their contract. Cancellations fees will be waived. Also, if you had parking with University Housing, that would be canceled with no cancellation fees. Only on-campus residents may reserve parking in University Housing parking decks (Piedmont North and University Commons decks).
Residents who chose to commute and no longer want to return to their on-campus assignment may choose to do so. It is necessary to indicate this option via the survey sent via email and also provided above.
The $200 incentive will continue for the month of March only and will end after that distribution.
When you return to campus, if you add a meal plan to your student account or you are required to per the residence hall you live in, you will be pro-rated from the date the meal plan was added to the end of the semester.
Yes, you can cancel the meal plan. If you do so, you will be credited a pro-rated amount from the date of cancellation to the end of the semester.
Contact Us
University Housing Central Office
75 Piedmont Avenue, Suite 110
Atlanta, GA 30303
Office Hours
Monday-Friday
8:30 a.m. - 5:15 p.m.
Tel: 404-413-1800
Fax: 404-413-1803
E-mail: [email protected]