Housing updates regarding water intrusion related to inclement weather.
As of Dec. 29 at 7 p.m.
Three of Georgia State’s Housing facilities -- University Commons A, Commons D and Piedmont Central -- have been impacted by the freezing weather, with localized water damage from burst pipes.
Fewer than five percent of our residential rooms have been affected and we have been communicating directly with residents who have been impacted. We are working on relocation and assistance plans for those students.
Due to the water intrusion, it is essential also to note that elevators in Commons D are currently out of order. Do not attempt to use these elevators for your and others’ safety.
Our facilities team and outside remediation companies have been on-site since the breaks occurred, working diligently to assess the impacted areas and plan the next steps.
University Housing sent an email to each resident’s GSU student email whose on-campus housing assignment was impacted by water intrusion. Check your GSU student email – the subject included the hall name and water intrusion updates (e.g., Commons A Water Intrusion Updates).
University Housing has directly communicated with all residents who must relocate based on the finding of the evaluations completed by remediation experts and a Certified Industrial Hygienist.
We have several options available for those who are required to relocate for Spring 2023. An email was sent directly to these residents. If relocation is required, check your GSU email for this communication to review relocation options via the survey link provided.
University Housing is coordinating moving assistance for residents who return to campus between Jan. 5 and Jan. 8, 2023. If you return before Jan. 5, moving assistance will not be available, but a limited supply of bins will help you move to your new space.
Relocation assignments will be done between Jan. 2 and Jan. 4. New assignments for those arriving Jan. 5-8 will be emailed on Jan. 4 with additional instructions about the moving process. If you are arriving before Jan. 5th, contact the front desk staff or the Resident Assistant on duty. They will contact our professional team on duty to best assist you with relocation.
All relocations must occur before Monday, Jan. 9, 2023, so contractors can fully access rooms for needed repairs and renovation.
Move-out does need to occur by Monday, Jan. 9, 2023, so contractors can fully access rooms for remediation and renovation. To move out, follow the steps below:
- Before turning in your keys and access card, all belongings must be removed from your University Housing room assignment
- All drawers, cabinets, shelves, and bathrooms must be empty and clean
- Remove garbage around the room
- If applicable, leave Command Strips in place on the wall—facilities staff will remove them later
- Double-check to make sure you have removed ALL of your belongings from your room and completed the above tasks
- Retrieve all paper mail and packages from the mailroom
- After completing the above tasks, complete the Express Checkout Process below:
- Legibly Complete and sign the Express Checkout envelope (available at your community front desk)
- Place your access card, room key, and mailbox key (take the mailbox key directly to the mailroom if during operating hours) in the Express Checkout envelope.
- Seal and insert the completed Express Checkout envelope in the designated bin at your community desk.
If any resident finds that personal items were damaged by water, the resident should plan to file a claim with their renter’s insurance or their parent’s homeowner’s insurance. Here is a link to a claim form you may complete for damage to your personal property related to this water intrusion incident. Completed claim forms can be submitted here and will be submitted to Corvias Campus Living. Completion of this form does not guarantee compensation for damaged items. Please see the Fall 2022-Spring 2023 Housing Agreement for additional detail.
University Housing will not be able to guarantee a specific room type for relocation due to having limited beds available, most of which are in shared rooms.
Students impacted by the water intrusion who are required to relocate may cancel their contract. If the cancellation is submitted by Jan. 6, 2023, cancellation fees will be waived. Cancellations submitted after that date will be subject to the published cancellation fee schedule available in the Fall 2022-Spring 2023 Housing Agreement. Also, if you had parking with University Housing, that would be canceled with no cancellation fees. Only on-campus residents may reserve parking in University Housing parking decks (Piedmont North and University Commons decks).
Residents who have relocated will be charged the lesser of the relocation and original room rates, pro-rated for the duration of time residing in the relocation space. Upon returning to their original room, residents will be charged the original room rate, pro-rated from the date of return to the end of the semester. The housing fees overall for spring semester will be less than the resident’s original room rate.
The $200 will be distributed via each student’s account. University Housing is working with the Office of Student Accounts to distribute these funds as soon as possible once the list of commuters is ready.
We have not received a confirmed timeline for repairs and reconstruction completion. However, University Housing will update all impacted residents as soon as possible.
For those originally in Piedmont Central, meal plans will remain on your student account. For those in the University Commons who relocated elsewhere, meal plans will not be required, even if in a hall that traditionally requires a meal plan. However, you may choose to purchase a 35-meal block plan for $315 by completing this survey. Panther Dining will add the meal block to your Panther ID card and add the $315 charge to your student account. You are able to purchase additional meal block plans as needed by emailing Panther Dining at email@example.com.
Any student may always purchase one of the other meal options if desired. The option above is available only for those who relocated and no longer have access to a full kitchen. Click here to see the 5- and 7-day meal plan options and how to sign up for one.
If you chose to commute until your room is ready and have a meal plan, you may choose to cancel it for the semester, keep it completely since you will still be enrolled or have it added back on at a pro-rated rate when you return to your on-campus housing assignment. If you decide to cancel, you will not be charged any cancellation fees. Complete this survey (if applicable) to make your selection.
If you chose to cancel for spring 2023 and have a meal plan, you may choose to cancel it or keep it. If you decide to cancel, you will not be charged any cancellation fees. Complete this survey (if applicable) to make your selection.
If you chose to commute until your room is ready and you have parking with University Housing at the Commons or Piedmont North, you may choose to cancel it for the full semester, keep it completely since you will still be enrolled or have it added back on at a pro-rated rate when you return to your on-campus housing assignment. Complete this survey (if applicable) to make your selection.