Technology Services

Technology Services

The Residential Network (ResNet) is managed by the University Housing Information Technology Services whose mission is to provide high quality ResNet services to University Housing residents and guests. Apogee is the provider for cable, high speed internet and telephone service.

Resident rooms are provided with cable TV service, which includes a basic channel lineup with over 80 HD channels. Residents will need to provide their own television equipment with a built in QAM (quadrature amplitude modulation) tuner. Most television sold after 2007 in the United States should be equipped with the QAM tuner. The premium HD services are included in the the residence hall fees, and residents will not need to preregister with Apogee.

To connect to cable service, simply plug the television coaxial cable into the analog cable port located in the bedroom. Visit MyResNet for a complete listing of channels for the residential television network. For questions, visit the Apogee Help Desk located in the main lobby of the University Commons or the first floor lounge of University Lofts. For support, please contact Apogee at 855-813-7007 or visit MyResNet.

Note: Residents may not tamper with data hardware, splice or split cable or mount outdoor antennae or satellite equipment anywhere on the facilities.

University Housing Information Technology Services would love to hear your feedback, both the good and the bad. Please help to improve the technology services offered within the residence halls by taking this five-minute anonymous online survey.

Georgia State University has partnered with Apogee to provide wireless and wired internet service and support to all of our residence halls. To make sure you're connected, follow the steps below to ensure you are registered for service!

Set Up An Account
Once you've received your housing assignment, using your GSU.edu email address, register for an account at MyResNet.

Choose Your Services Level
Because everyone uses the internet differently, MyResNet lets you choose the ResNet service that's right for you!

Georgia State University ResNet Packages

50 Mbps
Download Speed
Connect 5 total devices Included
100 MBPS
Download Speed
Connect 10 total devices $89/Semester

Connect Your Computer

  1. For Wi-Fi, choose the network named "MyResNet" (for5Ghz devices) OR "MyResNet Legacy" (for 2.4Ghz devices)
  2. Open a browser - You will be re-directed to the MyResNet Splash page
  3. Select "Click here to continue
  4. At the bottom of the page, copy and paste "MAC address" into a word document. You will need that later
  5. Click "Create an account"
  6. Fill in your information
  7. Select "Add devices"
  8. Select your device and input MAC address. You will need to do this for all your devices
  9. Restart your device

Connect Your Other Devices and Increase Your Internet Speed

Make sure that all your other devices like smartphones, tablets, and game systems are registered. If you use a device that has not been added, you will be prompted to add that device using the device's MAC address. Please follow these instructions to add your additional devices to your MyResNet portal.

  1. When you connect a device to MyResNet that is not registered, you will be transferred to the ResNet portal page to register device
  2. Click continue to either create an account or log into your account. You'll notice the MAC address for your device is listed at the very bottom. Jot this down!
  3. Once you login or create an account, you'll be re-directed to your MyResNet dashboard. Select Add Device and input your MAC address from step #2.

Resident Room Phones
A telephone jack is provided in every bedroom and in the common area of the apartments. Phone lines are not installed in individual resident rooms by default. Residents who would like to have a phone line installed in their room should call Apogee at 855-813-7007 and give their room number, residence hall and campus email address when requesting that a line be installed. This service is available at an additional cost of $79 for a semester. Phone requests may take up to 14 days to complete. Residents are responsible for all charges related to this service. Residents are also responsible for paying the fee to transfer their private line to a new assignment in the event of a room change. Residents may use a calling card to make long distance calls from the community area phone.

University Housing Information Technology Services would love to hear your feedback, both the good and the bad. Please help to improve the technology services offered within the residence halls by taking this five-minute anonymous online survey.


Need Some Help?
If you need any help registering or connecting your devices, a MyResNet support representative is available 24 hours a day to assist you.

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