
CURRENT RESIDENTS
Residents will be required to sign up for an individual move-in time as part of University Housing safety measure related to COVID-19. Sign-up information will be included in the move-in email coming later this month to your GSU student email.

University Housing Services
Lockouts & Access Cards
Access cards are to be used only by University Housing residents. Access cards open all entrance and exit gates for the building to which the resident is assigned. Residents are issued a key that will open the apartment and bedroom doors. In the event of a misplaced or lost key, students should go to the Community Desk to check out a spare key. Residents who cannot access entry points due to defective cards should call the Community Desk or the police sub-station from an outside phone to report the problem immediately. Residents are expected to carry their access cards with them at all times.
Spare Keys
A resident must present a photo ID to check out a spare key. Spare keys are only issued to the resident of that specific room. No resident will be granted access to another resident's room for any reason.
The spare key should be returned to the Community Desk by 9:30 a.m. the next day. If it is not returned by this point, it will be considered lost, and the student will be charged $75. A resident may check out a spare key three times a semester at no cost. After that, all spare key checkouts will carry a $50 service charge.
Lost Access Cards
Residents should report misplaced or lost access cards immediately to the Community Desk so they can be deactivated and replaced.
Judicial action may be taken against a resident who fails to report a lost card that is then used to illegally enter a building or a residence hall. Access cards are not to be given to any person other than the resident to whom they are issued. A replacement card costs $35.
Parking
Parking decks are secured and monitored by police 24/7. Residents are given access cards to gain entry into assigned decks. Illegally or improperly parked vehicles will be towed at the owner’s expense. Contact University Housing by email or through the Community Desk for information regarding towed vehicles. Georgia State assumes no responsibility for vehicles or protection of any vehicle or its contents at any time.
Piedmont North, Piedmont Central and University Commons Residents
Parking is available through University Housing for residents at Piedmont North, Piedmont Central and University Commons. Parking costs $400 per semester and is billed during each semester with housing fees and tuition. Motorcycle spaces are also available upon request and are billed half the rate of a car space. Residents requesting motorcycle space should indicate that on the parking application. Residents of Piedmont North, Piedmont Central and University Commons should complete the parking application in MyHousing under the Personal Preferences tab.
Patton Hall, Greek Housing or University Lofts Residents
Residents of Patton Hall, Greek Housing or University Lofts should contact Campus Services at 404-413-9500 or refer to Parking for information.
Parking Cancellation
Residents who wish to cancel their parking may do so in University Housing at 75 Piedmont Ave., Suite 110, by completing a Parking Cancellation Request Form and turning in their parking decal if applicable. Once parking has been canceled, residents will be charged for the number of days they parked plus an $80 cancellation fee.
Safety
Security is a priority for University Housing. The Georgia State University Police Department and University Housing staff members are available 24/7 to make sure students feel safe. All residence halls have controlled access and are equipped with smoke detectors and fire extinguishers. Georgia State is proud to have been a part of downtown Atlanta for 100 years. The university’s proactive approach to safety and crime prevention has succeeded in minimizing criminal activity on campus and promoting greater awareness and security.
Security Goals
Through a commitment to a strong internal police department, and in coordination with downtown partners, the goal of University Police is to do everything possible to ensure the safety and security of the people on Georgia State campus whether they live, work or visit.
Safety Services
Services to assist on campus residents include a campus shuttle and escort service, emergency call boxes and more. For more information on these programs and services, please see the links on the left side of the page or visit Georgia State University Police.
Technology Services
The Residential Network (ResNet) is managed by the University Housing Information Technology Services, whose mission is to provide high-quality ResNet services to University Housing residents and guests. Apogee is the provider for cable, high-speed internet and telephone service.
TV Service
Resident rooms are provided with cable TV service, which includes a basic channel lineup with over 80 HD channels. Residents will need to provide their own television equipment with a built in QAM (quadrature amplitude modulation) tuner. Most television sold after 2007 in the United States should be equipped with the QAM tuner. The premium HD services are included in the the residence hall fees, and residents will not need to preregister with Apogee.
How to Connect Cable Service
To connect to cable service, simply plug the television coaxial cable into the analog cable port located in the bedroom. Visit MyResNet for a complete listing of channels for the residential television network. For questions, visit the Apogee Help Desk located in the main lobby of the University Commons or the first floor lounge of University Lofts. For support, please contact Apogee at 855-813-7007 or visit MyResNet.
Note: Residents may not tamper with data hardware, splice or split cable or mount outdoor antennae or satellite equipment anywhere on the facilities.
High Speed Internet Service
Georgia State University has partnered with Apogee to provide wireless and wired internet service and support to all of our residence halls. To make sure you're connected, follow the steps below to ensure you are registered for service!
Georgia State University ResNet Packages
100 Mbps Download speed |
Connect 5 total devices | Included |
200 MBPS Download speed |
Connect 10 total devices | $89/Semester |
Connect Your Computer
- For Wi-Fi, choose the network named "MyResNet" (for5Ghz devices) OR "MyResNet Legacy" (for 2.4Ghz devices)
- Open a browser - You will be re-directed to the MyResNet Splash page
- Select "Click here to continue
- At the bottom of the page, copy and paste "MAC address" into a word document. You will need that later
- Click "Create an account"
- Fill in your information
- Select "Add devices"
- Select your device and input MAC address. You will need to do this for all your devices
- Restart your device
Connect Your Other Devices and Increase Your Internet Speed
Make sure that all your other devices like smartphones, tablets, and game systems are registered. If you use a device that has not been added, you will be prompted to add that device using the device's MAC address. Please follow these instructions to add your additional devices to your MyResNet portal.
- When you connect a device to MyResNet that is not registered, you will be transferred to the ResNet portal page to register device
- Click continue to either create an account or log into your account. You'll notice the MAC address for your device is listed at the very bottom. Jot this down!
- Once you login or create an account, you'll be re-directed to your MyResNet dashboard. Select Add Device and input your MAC address from step #2.
Maintenance Requests
Residents should contact their 24-hour Community Desk (see important number below) for emergencies. The desk assistant will contact the appropriate housing staff to address the problem.
Residents should contact their 24-hour Community Desk (see important number below) for emergencies. The desk assistant will contact the appropriate housing staff to address the problem.
Residents should contact their 24-hour Community Desk (see important number below) for emergencies. The desk assistant will contact the appropriate housing staff to address the problem.
Residents should contact their 24-hour Community Desk (see important number below) for emergencies. The desk assistant will contact the appropriate housing staff to address the problem.
Residents should contact their 24-hour Community Desk (see important number below) for emergencies. The desk assistant will contact the appropriate housing staff to address the problem.
Greek community residents should contact the 24-hour Patton Hall Community Desk to report emergencies. The desk assistant will contact the appropriate housing staff to address the problem.
Need Help?
If you need help registering or connecting your devices, contact a MyResNet support representative. Representatives are available 24/7 via:
- Phone: 855-813-7007
- Email: [email protected]
- Text: Text "ResNet" to 84700
- Chat: Chat live at MyResNet
University Housing Technology or Equipment Issues
Please fill in the form below.
The form is for University Housing related technology or equipment issues only. This includes front desk, checkpoints, mailrooms, learning centers and staff workstations within University Housing. For technology issues within the residence halls please contact MyResNet support at 855-813-7007 or email at [email protected].
Front Desks:
Student Involvement Programs
Consider running for the community council in your residence hall, joining the Residence Hall Association, gaining leadership skills by participating in Panther LEAP, building cultural competency in PAC3 and more!
Apply for University Housing
Fall 2023/Spring 2024: Georgia State University Housing has a waiting list for upper-class student housing. Students applying for housing will be placed on the waiting list according to their application submission date and payment of the $250 Room Reservation Fee. University Housing does anticipate housing spaces becoming available. Students wishing to cancel from the waitlist must complete the Cancellation Form prior to receiving a room assignment offer.
Step 1: Log In
Step 2: Apply
Contact Us
University Housing Central Office
75 Piedmont Ave. NE, Suite 110
Atlanta, GA 30303
Office Hours
Monday-Friday
8:30 a.m. - 5:15 p.m.
Tel: 404-413-1800
Fax: 404-413-1803
Email: [email protected]