Apogee is our provider of choice for telephone, cable and internet service. The basic services are included in your residence hall fees. You will not need to pre-register for Apogee’s basic television service. However, you may register (up to 5 devices) if you wish to use high-speed internet service. Apogee offers, at additional cost, HD premium television channels and a personal phone line within your bedroom. You will also need to provide your own instrument (telephone, television, computer, Ethernet cable, etc.). For more information, please contact Apogee at (855) 813-7007 or at https://www.myresnet.com/.
The above number will forward your call to an Apogee agent who services Georgia State University Housing students. Problems with resident telephones, cable TV, or internet should be reported directly to Apogee support line (855) 813- 7007.
- Have your full name, contact phone number, the name of your residence hall or building and room or unit number available.
- If you’re a parent calling on a resident behalf, both parent and resident need to be on the call.
Apogee provides local phone service on phones located in public areas throughout the residential communities. There are up to two phones in the hallways of the University Commons.
Long Distance Service
- Residents may use a calling card to make long distance calls from the community area phone.
- A telephone jack is provided in every bedroom and in the common area of the apartments. If you would like telephone service activated, contact Apogee. Residents are responsible for all installation charges, monthly bills, and long distance charges related to their phone line. Residents are also responsible for paying the fee to transfer their private line to a new assignment in the event of a room change.
Apogee provides in-room high-speed Internet access and Wi-Fi service in our residential facilities. Internet/email service is included in your residence hall fees. You may contact Apogee at (855) 813-7007 or https://www.myresnet.com/. If your student email account is not working, contact campus IIT at (404) 413-4357.
Wi-Fi service is provided throughout all of our facilities – common areas and student rooms. As a result, personal routers are not permitted in these facilities as they interfere with functionality of the Wi-Fi service.
Apogee is the cable service provider. Simply plug your television into the analog cable port located in your bedroom. Your basic service is live and ready to use; the cost of this cable service is included in the price of housing fees. If you would like premium TV channels you must call (855) 813-7007. If any questions, feel free to visit the Apogee Help Desk located in the main lobby of the University Commons or the first floor lounge of the Lofts. A digital set top box is required for premium services; to obtain the best promotional rates please call Apogee directly. It should be noted that these boxes are not transferable to other DirecTV compatible satellite setups and will have to be returned when the resident moves out. Residents may not tamper with data hardware, splice/split cable or mount satellite equipment anywhere on the facilities.