Almost every utility outage to an entire residence hall can be restored within a few hours. However, some interruptions or combinations of problems may affect the continual supply of a utility. Please ask your Residence Hall Director for updates, and they’ll let you know what we know.
Routine requests received today are given to our staff as quickly as possible, but no later than the start of the next work day. Our supervisors prioritize work daily so that residents receive the best, timeliest services as resources permit. At the start of each semester, repairs may take longer because this is when most residents report problems. Most routine problems receive a response the same day.